#SU PODIUM V2.5 PLUS NOT WORKING 2016 OFFLINE#
Then, I connect it back to the router and TV Plus goes offline again. However, I did try connecting the TV to my phone, using my phone as a hotspot and boom! TV Plus started working again. In terms of troubleshooting, I've tried everything I could think of including: Upgrading Firmware (current T-KTM2AKUC-1294.1, BT-S), resetting network connection, using wired connection, using wireless connection (only 2 feet away from router), auto scanning channels again, turning off IPv6, power cycling TV, unplugging/plugging back in TV, signing in/out of Samsung Account, Resetting Smart Hub and ultimately doing a factory reset. Check your network settings or try again later." I must specify ALL other internet connected apps have been working as usual (Netflix, Hulu, Amazon Video, etc.), only TV Plus is encountering this issue. There was a problem while trying to play the TV PLUS channel. All channels appear in the channel guide and are selectable but when I select a channel it does not load and instead provides an error message "Error. I upgraded to the brand new Netgear Nighthawk CAX80 and when I connected my TV to the network, TV Plus stopped working. I was previously using Optimum's Modem Arris TM1602 and Optimum's Router Sagemcom 5260CV and all services were working fine on my TV. To start off this long winded explanation of a problem I will say I have a 2018 Samsung QN55Q6FNA QLED TV that performed all functions as expected until I upgraded my router/modem.
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